Updated: August 08, 2024

Thank you for your love of our products !

Protecting your privacy is really important to us.Phone Tracker that service provider and operator of us. We provide this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of information we receive from users of our application for mobile devices (the “Apps”). This Privacy Policy applies only to information that you provide to us through the App and site.

If you have questions about data protection, or have any requirements for solving personal data problems, we recommend that you first contact us through the support function in Phone Tracker so that we can respond to you faster. Or, you can contact Phone Tracker Personal Information Protection Officer’s  Email: seata_feedback@outlook.com

About us

This privacy notice will inform you how we look after, collect, process, and use your personal data when you use our App and tell you about your legal rights.

Please note! We do not knowingly process the personal data of users under the age of 16. If you are such a user or the legal representative of such a user, please contact us.

By accessing or registering the App, the user agrees to the privacy notice and consents to collecting, processing, transferring, and using your personal data.

Before using the App, you must read and accept this privacy notice. If you don’t accept and agree to this privacy notice, you must immediately stop using our App.

Sources of data

We receive your data when you visit the App and interact with it, depending on your actions.

You can change your personal data by exercising your right to rectification and contact us about it. Please note that the same lawful basis and storage terms apply to the changed data.

We may also receive data from third parties. It depends on your settings and the features you use.

Lawful bases

For processing your personal data, we rely on the following lawful bases:

• performance of the contract — for the processing related to the negotiating on, conclusion, and performance of a contract (mainly, the Terms of Use) with you;
• legitimate interest — for the processing aimed at the development of our services, taking into consideration your interests, rights, and expectations;
• legal obligation — for the processing as required by applicable laws (for example, to comply with tax or KYC/AML regulations) or if requested by a law enforcement agency, court, supervisory authority, or another state-authorized public body;
• consent — for additional specific purposes.

Types of data we collect

Personal data, essentially, refers to any information that can be utilized to identify a specific individual, excluding anonymous data where identities have been irreversibly removed.

We collect (automatically or with your consent), use, store, and transfer different kinds of personal data about you, which we have grouped as follows:

User Data: User data. Your name, email, apple ID. To identify the user.

Device Data : Includes model, OS version, language, and time zone. Unique device identifiers (IDFA). For marketing and analytical purposes. To provide, improve and develop the App.

Location Data: User geolocation (GPS). To customize content within the App. To use App functions, share location with other users (friends, relatives).

Location Data: Іnternet protocol (IP) address, and location. For marketing and analytical purposes. To provide, improve and develop the App.

User activity: Information about how you use our app, user activity within the App. For marketing and analytical purposes. To provide, improve and develop the App.

Access to the gallery, photos: Files and folders are placed on your device. To use application functions. In order to install a photo in your account.

Device functions: Includes your camera. To use App functions. In order to install a photo in your account.

Data on subscription fees: To provide access to the App, identify the user, and track the subscription period.

We adhere strictly to data minimization principles, refraining from gathering special personal data categories such as race, ethnicity, religious beliefs, sexual orientation, political opinions, union affiliation, health records, genetic and biometric information, or criminal history. Our data collection is meticulously calibrated to essential needs, aligned with the explicit purposes stated in our privacy policy. Any new processing purpose necessitates fresh explicit consent. To uphold data integrity, we employ rigorous measures to maintain its relevance, accuracy, completeness, and timeliness for the intended uses, ensuring adherence to scholarly communication standards.

Third-party services and disclosures of your data

We strictly limit data sharing with service providers to purposes outlined in our privacy notice, ensuring your personal information is not utilized for advertising or sold to third parties. All third parties are obligated to uphold the security and legal treatment of your data, and are prohibited from using it for their own ends, only processing it for explicitly defined purposes.

Personal data is not processed beyond the scope of its initial collection or your subsequent consent, as detailed in the "Types of Data We Collect" section. We refrain from collecting unnecessary personal data and maintain confidentiality by disclosing potentially identifying information only to essential personnel, contractors, affiliates, and third-party organizations who have committed to non-disclosure.

Data sharing occurs with select parties for purposes articulated in the aforementioned section, thereby upholding the integrity and controlled dissemination of your personal data.

External Third Parties:  Apple Inc., Firebase, Inc.,  Appfigures, Inc., Google Inc.,

These parties help us with the storage of Personal Data, analyze or keep your data, and show relevant information about the App to us when you use the App to understand how you use the App, engage with particular features, and what you like or dislike the most to generate statistical reports.

Cross-border transfer of personal data: Some employees, contractors, and affiliated or third-party organizations may be located within or outside the USA, EU, or the European Economic Area (EEA). By using our App, you consent to transfer such information to them.

Changes to the Privacy Policy

We reserve the right to periodically update our privacy notice. In the event of material changes, notification will be issued through the App, email, or by requiring acceptance of a revised privacy notice, particularly if we expand data processing activities or collect additional personal information. Your continued engagement with the App following such updates signifies your consent to the modified privacy notice.

Opt-out options.

You can withdraw your consent or opt-out, whatever applies in your case, from sharing your Personal Data under this subsection anytime by contacting us at seata_feedback@outlook.com

Obtaining data from third parties

When a user buys a subscription, we receive transaction data, ID subscriptions, subscription terms, and App statistics.

The collection, processing, and transmission of data on purchase via the Apple App Store or Google play Store are further regulated by the data processing policy.

Banking information

When you pay for a subscription to our App, you share your banking information with the Apple App Store or Google play Store . This relationship is further regulated between the user and privacy notices in the Apple App Store or Google play Store.We do not collect or process your bank information when buying a subscription.

Data security

Our data security measures are robust, safeguarding your information from unauthorized access, alteration, or disclosure. We meticulously control access to data, restricting it to authorized personnel on a need-to-know basis, all of whom are bound by confidentiality agreements.

In the event of a suspected personal data breach, we have protocols in place to swiftly address the situation and will promptly notify relevant parties, including you and regulatory bodies as per legal requirements.

To further fortify data protection, we employ advanced encryption technologies:

• HTTPS: Ensures secure web communication by encrypting data transmitted between clients and servers using TLS or SSL, protecting sensitive information.
• TLS: Provides end-to-end encryption for various online communications, enhancing security and authentication in data transmission.
• SSH: Facilitates secure remote logins with strong encryption and authentication, securing command-line access over unsecured networks.
• SFTP: Offers a secure method for file transfers within an encrypted connection, leveraging SSH for added security.
• OpenVPN: Enables the creation of secure virtual private network connections, allowing safe remote access through encrypted tunnels.
• LDAPS: Enhances LDAP's directory services by implementing SSL/TLS encryption, thereby securing communication between LDAP clients and servers.

These measures reflect our commitment to maintaining the highest standards of data protection, ensuring your information remains confidential and secure.

Data retention

How long will you use my personal data?

Our data retention policy is centered on the principle of holding your personal data only as long as essential for fulfilling the purposes of its collection. This includes meeting legal, accounting, and reporting obligations. The duration of retention is meticulously assessed based on factors such as the type and sensitivity of the data, potential risks involved, our processing objectives, and alternative means to achieve those goals, all while adhering to applicable legal frameworks.

During your engagement with our App, your data remains stored with us. We offer you the option to request deletion of your data by reaching out to seata_feedback@outlook.com under certain circumstances.

In cases where anonymization of data is feasible, we may utilize it for research or statistical pursuits without further notification, ensuring it can no longer be attributed to you personally.

Stringent measures are in place to ensure third-party service providers handle your data securely, restricting their use to specific tasks under our explicit instructions, prohibiting them from utilizing the data for their own ends.

It is of utmost importance to clarify that we neither sell nor commercially exploit user data in any manner; its sole purpose is to maintain and enhance the functional capabilities of the App.

Your legal rights

This section describes these rights and how you can exercise them:

• Right to access: You can request an explanation of how your personal data is processed.
• Right to rectification:You can change the data if it is inaccurate or incomplete.
• Right to erasure: ou can send us a request to delete your personal data from our systems. We will remove them unless otherwise provided by law.
• Right to restrict the processing: You may partially or completely prohibit us from processing your personal data.
• Right to data portability: You can request all the data you provided to us and request to transfer data to another controller.
• Right to object: You may object to the processing of your personal data.
• Right to withdraw consent: You can withdraw your consent at any time.
• Right to file a complaint: If your request was not satisfied, you could file a complaint to the regulatory body.

Children's Online Privacy Protection Act

The Children's Online Privacy Protection Act (COPPA) mandates that we acquire verified parental or guardian consent before gathering, utilizing, or disclosing personal information from children under the age of 13. To facilitate your child's use of our application, should they be under this age threshold, you are required to provide such verified consent through a straightforward process.

Consent can be given by making an in-app purchase or subscription on behalf of your child using a credit or debit card. This action, conducted via Apple's secure payment system during the account setup for your child, serves as COPPA-compliant verifiable parental consent. Upon successful transaction, access to our App is granted.

Retaining control over your consent, you may revoke it at any time by reaching out to seata_feedback@outlook.com, prompting us to promptly erase your child's personal data.

Data protection remains a paramount concern, with our policy dictating the minimal collection of necessary data, its utilization strictly for predefined purposes, and retention only for the essential duration, thereby upholding the highest standards of privacy and security for your child's information.

Performance of Contract.

This means processing your data where necessary for the performance of a contract to which you are a party or taking steps at your request before entering into such a contract.

Complying with a legal or regulatory obligation.

This means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.